VISCHARI SOLUTIONS
STHALAPULSE  ·  01 / 25
Overview

SthalaPulse: The Operating System for Your Co-working Business

Vischari SthalaPulse
One Workplace Super App, Configured to How You Actually Operate
Memberships, billing, meeting rooms, space, assets, maintenance and help desk on one cloud platform, built for co-working operators, with member and field apps that keep working where the network does not.
✓ Space & seat management with live floor plans
✓ Asset lifecycle with QR tagging & gate passes
✓ Preventive maintenance & help desk with SLA
✓ Memberships, plans & multi-tenant member portal
✓ Recurring billing, invoicing & day passes
✓ API-first, connects to your HRMS, ERP & payments
Prepared by Vischari Solutions
Product & Platform Team
June 2026
Version 1.1
25 Slides
~35 minute walkthrough
VISCHARI SOLUTIONS
STHALAPULSE  ·  02 / 25
Positioning

Everything You Expect From an FMS, and the Things You've Stopped Expecting

What every serious FMS must do, SthalaPulse does
✓ Modular, buy only the modules you need
✓ Multi-site, multi-floor, multi-shift
✓ Seat allocation & occupancy MIS
✓ Preventive maintenance & AMC alerts
✓ SLA-tracked ticketing with escalations
✓ Scheduled email reports & digests
Where SthalaPulse goes further
📴 Offline-first field apps
Technicians complete work orders, checklists and asset scans with zero network, everything syncs when they surface.
🔌 API-first, not export-only
Documented REST API and webhooks on every module. HRMS joiners/leavers, ERP, access control, connected, not emailed.
🚀 Self-serve onboarding
Guided import wizards for your floors, seats, assets and people. Live in days, no paid data-conversion services.
VISCHARI SOLUTIONS
STHALAPULSE  ·  04 / 25
Platform

Modular by Design: Core Modules Plus a Co-working Suite

Module Map

License per module · add anytime
Core, available today
🪑
Space Management
🏷️
Asset Management
🔧
Maintenance / CMMS
🎫
Help Desk
Co-working suite, turns on the member business
🪪
Memberships & Plans
🧾
Billing & Invoicing
🎟️
Day Passes & Credits
🏘️
Member Portal & App
🏤
Virtual Offices
🗓️
Conference Rooms
Expanding suite, on the roadmap
💺
Hot Desk Booking
🏠
Property & Lease
📜
Contracts
📅
Room Reservations
🛏️
Guest House
📬
Mail Room
✅
Branch Checklists
⚡
Energy & ESG
🪪
Visitor Management
💳
Business Cards
VISCHARI SOLUTIONS
STHALAPULSE  ·  05 / 25
Auth & Roles

Enterprise Sign-in, Role-based Access, Your Org Structure

Sign in to SthalaPulse

or
Two-factor authentication enforced for Admin roles.
Your structure, mirrored
🏛️ Your Organisation
  └ 🌆 South Region
     └ 🏢 Kochi · Infopark Campus
        └ 🧱 Tower A · Floor 3
           └ 🪑 Zone 3B · 84 seats
     └ 🏢 Bengaluru · ORR Office
     └ 🏢 Hyderabad · Hitec City
Role templates
Tenant Admin Facility Manager Technician Help Desk Agent Employee Vendor Management (read-only)
VISCHARI SOLUTIONS
STHALAPULSE  ·  06 / 25
Dashboard

The Facility Manager's Morning View

Facility Operations · All Sites

Thu 04 Jun 2026 · refreshed 2 min ago
Occupancy
86%
1,067 of 1,240 seats
Open Tickets
34
5 SLA at risk
PM Compliance
92%
June schedule
AMCs Expiring
3
next 30 days
Ticket closure rate · last 12 weeks
Work order status
VISCHARI SOLUTIONS
STHALAPULSE  ·  07 / 25
Space

Live Floor Plans: Allocate, Block, Release

Kochi · Tower A · Floor 3 · Zone 3B

84 seats · 71 allocated · 6 hot desks · 7 vacant
Allocated Hot desk Blocked Vacant
SeatEmployeeDepartmentShiftStatus
3B-014Anjali DeshmukhCustomer SuccessGeneralAllocated
3B-015Rahul KhannaEngineeringGeneralAllocated
3B-016–Operations (reserved)NightBlocked
3B-017–––Hot desk
VISCHARI SOLUTIONS
STHALAPULSE  ·  09 / 25
Co-working Mode

Memberships, Plans & Member Companies: One Floor, Many Tenants

Members · Kochi · Infopark Flex

38 member companies · 214 seats
Active Members
214
9 on notice
Occupancy
88%
188 of 214 seats
MRR
₹34.6L
+6% vs May
Renewals · 30d
11
2 at risk
Member companyPlanSeatsRenewsStatus
Northbridge LabsDedicated desk2401 Jul 2026Active
Kestrel AnalyticsPrivate cabin · 121215 Jul 2026Active
Indus FreelancersHot desk · flexi830 Jun 2026Payment due
Veena Rao (individual)Hot desk · monthly112 Jun 2026Active
Orbit StudioPrivate cabin · 6605 Jun 2026On notice
VISCHARI SOLUTIONS
STHALAPULSE  ·  10 / 25
Co-working Mode

Recurring Billing, Invoicing & Day Passes: Revenue on Autopilot

Billing · June 2026

Auto-generated on each plan's cycle
Invoiced
₹36.1L
128 invoices
Collected
₹31.8L
88% auto-paid
Overdue
₹2.9L
7 invoices
Day Passes
163
₹1.4L this month
InvoiceMemberPeriodAmountStatus
INV-3041Northbridge LabsJun 2026₹3,84,000Paid · auto
INV-3042Kestrel AnalyticsJun 2026₹2,16,000Paid · auto
INV-3043Indus FreelancersJun 2026₹64,000Due · reminder sent
INV-3039Orbit StudioMay 2026₹96,000Overdue 6d
DP-0915Walk-in · day pass ×404 Jun₹3,600Paid online
Day passes & meeting-room credits sell online, a visitor books and pays from the public page, a member spends monthly room credits, and both reconcile against the same ledger. GST invoices issued automatically.
VISCHARI SOLUTIONS
STHALAPULSE  ·  11 / 25
Co-working Mode

Virtual Offices & Meeting Rooms: Revenue Beyond the Desk

Virtual Offices & Room Bookings

Kochi · Infopark Flex
Virtual Offices
57
no desk, billed monthly
Mail Handled
312
scanned / forwarded
Room Utilisation
74%
business hours
Room Revenue
₹3.2L
credits + paid
Meeting rooms · today
RoomSeatsNext bookingBilled asStatus
Boardroom1211:00 · Kestrel AnalyticsCredits · 2 hrConfirmed
Meeting Room 1610:30 · Northbridge LabsPlan inclusionIn use
Meeting Room 2414:00 · Walk-in (paid)Paid onlineReserved
Training Room2016:00 · Orbit StudioCredits + overageOverage
Virtual office plans
📮
Business address
✉️
Mail & parcel handling
🧾
GST / registered address
📞
Call answering
VISCHARI SOLUTIONS
STHALAPULSE  ·  12 / 25
Co-working Mode

The Member App: Self-serve Booking, Passes & Payments

●●● 9:41
Northbridge Labs · Infopark Flex
Welcome, Veena
🪑
Book desk
📅
Book room
🎟️
Day pass
🧾
Invoices
Today
Meeting Room 2 · 3–4pmBooked
Room credits left6 / 10 hrs
🪑 Self-serve booking
Members book desks and meeting rooms from the app, credits and availability checked in real time, no front-desk email.
💳 Pay & download invoices
Buy day passes, top up credits and settle invoices online, GST receipts land in the app instantly.
🏢 Member-company admin
Each tenant's admin adds or removes their own people and sees only their company, you stay the operator above all of them.
VISCHARI SOLUTIONS
STHALAPULSE  ·  13 / 25
Assets

Every Asset, Tagged and Traceable

Asset Register · 4,812 assets

In use
4,317
In stock
381
Under repair
86
Low-stock alerts
4
Asset IDAssetAllocated toLocationWarranty / AMCStatus
SP-AST-00412Dell Latitude 5450Rahul KhannaKochi · 3B-015Warranty to 02/2028In use
SP-AST-01187Daikin 2T Split AC–Bengaluru · F2 Server RmAMC to 09/2026In use
SP-AST-02954Godrej 4-dr CabinetAdmin StoreHyderabad · B1 Store–In stock
SP-AST-00761Epson EB-X51 ProjectorMeeting Rm 4AKochi · Tower A F4Warranty expiredUnder repair
SP-AST-03328UPS 10 kVA–Kochi · B1 UtilityAMC to 07/2026Gate pass out
Every asset carries a printable QR label · scan from the mobile app to see history, raise a ticket, or record a transfer. Inter-site movement requires an approved gate pass.
VISCHARI SOLUTIONS
STHALAPULSE  ·  14 / 25
Maintenance

Preventive by Schedule, Responsive by the Hour

Work Orders · June 2026

51 this month · 47 on track
WO #TaskTypeAssigneeDueStatus
WO-1183AHU filter replacement · Tower APreventiveSuresh Kumar05 JunIn progress
WO-1184DG set monthly load testPreventivePowertech (vendor)06 JunScheduled
WO-1179Lift 2 door sensor faultBreakdownKONE AMC team04 JunAwaiting parts
WO-1166Pantry RO service overduePreventiveAquapure (vendor)30 MayOverdue 5d
52-week PM planner · HVAC · Tower A
AMC expiry alerts: KONE Lifts (renew by 12 Jul) · Daikin HVAC (renew by 28 Jul) · Eureka Forbes (renew by 03 Aug). Vendor SLA & feedback scores tracked per contract. AI-tuned PM intervals on the roadmap, see Intelligence.
VISCHARI SOLUTIONS
STHALAPULSE  ·  15 / 25
Offline-first · USP

The Basement Test: Work Orders That Don't Need a Signal

✈ Offline
No network, working offline. 3 updates queued.
WO-1183 · AHU Filter Replacement
Tower A · B1 Plant Room
✓ Isolate AHU & lock outDone
✓ Remove old filters (photo)Done 📷
Install new filtersNow
Record pressure dropNext
1 · Work offline, fully
Steps, photos, signatures, asset scans and meter readings save to the device, the app never blocks on the network.
2 · Sync on surfacing
Back in coverage, queued updates push automatically in the background. Resumable photo uploads, no lost evidence.
3 · Conflicts surfaced, not silently lost
If a work order changed while the technician was underground, the supervisor sees both versions and resolves in one tap.
VISCHARI SOLUTIONS
STHALAPULSE  ·  16 / 25
Help Desk

Raise It Anywhere, Resolve It on the Clock

Ticket Queue · All Sites

34 open · 5 SLA at risk · Thu 04 Jun 2026
TicketRequesterCategoryLocationSLAStatus
TKT-2041Anjali DeshmukhElectricalKochi · Tower A F32h 10m leftAssigned
TKT-2042Rahul KhannaHVACKochi · Tower A F44h 35m leftIn progress
TKT-2043Ananya BanerjeeHousekeepingBengaluru · ORR F255m leftSLA at risk
TKT-2044Faisal AnsariIT / NetworkHyderabad · Hitec CityBreached 1h 20mSLA breached
TKT-2045Divya RathorePlumbingKochi · Tower A B16h 05m leftNew
Raise a ticket from anywhere
🖥️
Web portal
Category-guided form with location picker
📱
Mobile app
One tap with photo attached from the spot
📧
Email-to-ticket
Mail the help desk address, auto-logged
VISCHARI SOLUTIONS
STHALAPULSE  ·  17 / 25
Analytics

SLA & TAT: The Numbers Your Reviews Run On

Service Analytics · Jan–Jun 2026

All sites · filter by site, category, vendor
Avg resolution hours by category
SLA compliance & CSAT trend
Avg first response
22 min
CSAT (June)
4.4 / 5
SLA compliance (June)
91%
Hotspot
Tower A · B1
VISCHARI SOLUTIONS
STHALAPULSE  ·  18 / 25
Employee Experience

One App Every Employee Actually Opens

●●● 9:41
Thu 04 Jun · Kochi · Tower A
Good morning, Anjali
🎫
Raise ticket
🪑
My seat
📅
Book room
✅
Approvals
My open tickets
TKT-2041 · Desk socket sparkingAssigned
TKT-2046 · Chair wheel brokenResolved
📷 One-tap ticket with photo
Snap the broken AC, pick a category, done. Location pre-filled from the employee's seat.
✅ Approvals on the go
Seat requests, gate passes and requisitions approved from the phone, no laptop hunt.
📴 Submissions queue offline too
Raised a ticket in the basement? It queues on the device and sends the moment coverage returns.
VISCHARI SOLUTIONS
STHALAPULSE  ·  19 / 25
Onboarding

Live in Days, Not Months, and No Services Invoice

Setup Wizard · Your Organisation

Step 2 of 4
✓
Sites & floors
3 sites · 11 floors
2
People import
In progress
3
Seats & assets
Pending
4
Go live
Pending
📄 employees.xlsx
1,238 rows valid 2 rows need attention
Row 847 · Suresh Kumar, department "Facilites" not found. Did you mean Facilities? Fix inline
VISCHARI SOLUTIONS
STHALAPULSE  ·  20 / 25
Integrations

API-first: Connected to Your Stack, Not Emailing It

Integration Hub

Documented REST API on every module
👥
HRMS sync
Joiners & leavers
🔵
Google Workspace
SSO & calendar
🟦
Microsoft 365
Entra ID & Outlook
🚪
Access control
Utilisation data in
🧾
ERP / Accounting
Asset & cost data out
💬
WhatsApp & SMS
Notification channels
🪝
Webhooks
Event push, signed
📚
REST API docs
Every module, public
POST https://yourcompany.example/webhooks/sthalapulse
{
  "event": "ticket.sla_breached",
  "ticket_id": "TKT-2044",
  "category": "IT / Network",
  "site": "Hyderabad - Hitec City",
  "breached_at": "2026-06-04T11:42:00+05:30",
  "escalated_to": "[email protected]"
}
VISCHARI SOLUTIONS
STHALAPULSE  ·  21 / 25
Intelligence

AI That Works on Your Data: Shipping in Phases

Intelligence Layer

Built on your operational history
🤖
Roadmap
AI ticket triage
Auto-categorise and route incoming tickets from text and photos, and draft the first response for the agent to approve.
🛠️
Roadmap
AI-enabled preventive maintenance
PM intervals tuned from your own breakdown and meter history, assets that fail more get serviced sooner, healthy ones less often. Schedules stop being guesses.
🚨
Roadmap
Anomaly alerts
Meter readings and breakdown patterns flagged before failure, a chiller drawing 18% more power gets a ticket before it trips.
📰
Roadmap
Monthly insight digests
An auto-generated narrative of cost, SLA and occupancy trends, the analyst-style monthly report, without the analyst invoice.
Sequenced deliberately: AI features ship only after the platform has accumulated enough of your tickets, work orders and readings to be useful, intelligence on real data, not demos.
VISCHARI SOLUTIONS
STHALAPULSE  ·  22 / 25
Comparison

Where We Match, Where We Pull Away

Capability Comparison

Happy to demo any row live
CapabilitySthalaPulseLegacy FMS suites
Modular licensing✓✓
Web MIS reports✓✓
Virtual offices, meeting rooms & day-pass revenue✓–
Memberships, recurring billing & multi-tenant✓–
Offline-first field apps✓–
iOS + Android parity✓Partial
Public API & webhooks✓Limited
Self-serve onboarding✓Services-led
In-product live dashboards✓Emailed reports
AI-assisted operationsRoadmap–
VISCHARI SOLUTIONS
STHALAPULSE  ·  23 / 25
Rollout

Pilot First, Then Scale on Proof

Rollout Plan · Sequential Phases

Each phase gated on the previous one working
Phase 01
Pilot site setup
Sites, floors and zones configured; people, seats and assets imported; SSO connected.
Phase 02
Core modules live
Space, assets, maintenance and help desk in daily use at the pilot site, with field apps in technicians' hands.
Phase 03
Scale out
All sites onboarded, vendors live on their portal, reporting cadence established with your management.
Phase 04
Expand
Booking, visitor, energy and other modules switched on as your needs grow, same platform, same data.
Phases are sequential and proof-gated, not calendar-driven. Each one starts when the previous one is demonstrably working for your team.
VISCHARI SOLUTIONS
STHALAPULSE  ·  24 / 25
Next Steps

Six Decisions Stand Between Today and Your Pilot

Items for Confirmation

To be closed in one working session
  1. Pilot site selection. Which location runs the pilot, a single tower, campus or branch cluster sets the import scope.
  2. SSO provider. Google Workspace or Microsoft Entra ID, we connect whichever your organisation runs.
  3. HRMS source for people sync. Which system holds the employee master, and whether sync starts as CSV/SFTP or direct API.
  4. Floor-plan availability. What format your layouts exist in, CAD, PDF or image, so seat placement can begin on day one.
  5. Ticket categories & SLA matrix workshop. A short session with your facility and IT leads to map categories, priorities and response targets.
  6. Module set for pilot. Which modules each pilot space runs, for example space and help desk for facilities, plus memberships and billing to switch on the member business.
Approximately one hour, six decisions.
VISCHARI SOLUTIONS
STHALAPULSE  ·  25 / 25
Approval

Walkthrough Sign-off

The undersigned confirm that this walkthrough accurately reflects the SthalaPulse platform scope to be piloted, the space, asset, maintenance and help desk modules, the co-working membership, billing, virtual-office, meeting-room and member-portal modules, the field, employee and member mobile applications, and the integration approach presented herein, and approve proceeding to pilot provisioning on this basis.

For Client Organisation
Name
Designation
Date
For Vischari Solutions LLP
Name
Designation
Date